Agata had worked for 6 years as an Admin and Accounts Clerk and was looking to progress in her career. To help Agata to do this, she felt completing her Functional Skills in English and Maths would improve her confidence and her professionalism. Functional Skills qualifications are a gateway to further career progression.

Agata lacked confidence as it had been some time since she had done any academic learning. She was reassured by her tutor that she would receive the support required and this helped build Agata’s confidence.

After completing her Functional Skills training with training provider Pathways Group, Agata had improved her communication skills, providing her with a confidence boost and she is now considering continuing her learning by studying Accounting and Finance.