Restart Scheme
Cardiff | Despite an impressive ten years of experience in Retail, and numerous transferable skills, Charlie* was under-selling himself by only applying for entry-level roles. It was quickly identified by his Serco Job Coach, Elliot, that Charlie’s CV was too modest and needed to highlight his excellent communication skills and supervisory experience gained when he provided cover in sister stores.
Abby says even with an extensive project management background, she was a "frantic mess" during her 10-month job search and hit brick walls left, right and centre. But with the right type of support from the Restart Scheme, Abby’s confidence grew within four weeks and she accepted a role in Business Support at a local authority.
Powys | Living in temporary accommodation in a remote local wood in mid-Wales, with limited access to public transport, limited Wifi and no phone signal; John* faced multiple barriers to work. Sophie, his Remploy Job Coach, assessed John's needs and devised a personalised coaching and training plan. And as their rapport built, John opened-up about his real passion for cooking, and explained he had previously worked as a Chef and wanted to find similar work.
Single mum Sara* was feeling isolated and struggling to find work. She was introduced to her dedicated Job Coach, Theresa from Remploy, a delivery partner of Serco’s Restart Scheme in South Wales. The two built good rapport and together, made sense of her situation, and began to unearth her inner-confidence.
