Serco Employment, Skills & Training Services

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10th Dec 2021 Restart Scheme

The Restart Scheme helps a Welsh carer to manufacture a new career

Rhondda Cynon Taf | When Richard* first joined the Restart Scheme, he told his Job Coach at ELITE Supported Employment, that he was feeling overwhelmed and unsure of his job goals following years as the main carer for a family member. Furthermore, public transport in his local area only ran during daytime hours, which reduced his options for work.

10th Dec 2021 Restart Scheme

“The Restart Scheme gave me the confidence to apply for roles I thought I lacked the experience for.”

Cardiff | Despite an impressive ten years of experience in Retail, and numerous transferable skills, Charlie* was under-selling himself by only applying for entry-level roles. It was quickly identified by his Serco Job Coach, Elliot, that Charlie’s CV was too modest and needed to highlight his excellent communication skills and supervisory experience gained when he provided cover in sister stores. 

23rd Nov 2021 Restart Scheme

“If it wasn’t for the Restart Scheme, I don’t think for one second I would have found this job!”

Abby says even with an extensive project management background, she was a "frantic mess" during her 10-month job search and hit brick walls left, right and centre. But with the right type of support from the Restart Scheme, Abby’s confidence grew within four weeks and she accepted a role in Business Support at a local authority. 

23rd Nov 2021 Restart Scheme

Newtown Head Chef overcomes barriers to work

Powys | Living in temporary accommodation in a remote local wood in mid-Wales, with limited access to public transport, limited Wifi and no phone signal; John* faced multiple barriers to work. Sophie, his Remploy Job Coach, assessed John's needs and devised a personalised coaching and training plan. And as their rapport built, John opened-up about his real passion for cooking, and explained he had previously worked as a Chef and wanted to find similar work. 

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